DSA / OSA Information

As a hosting and online-marketplace service, we act as an intermediary between independent sellers and buyers. We do not manufacture or own the products listed by third-party sellers, but we take active steps to keep the platform safe, transparent and trustworthy.

Anyone can notify us of illegal content, unsafe products or policy violations through our Disputes & Reports portal or, for intellectual-property matters, via Report an IP Violation. We assess every valid notice promptly and act in a diligent, non-arbitrary manner.

In line with Article 30 DSA, sellers must provide and verify identification and business details before listing products. Documents are reviewed by our compliance team prior to approval.

Where we remove content or restrict an account, we provide the affected user with a clear statement of reasons and the opportunity to appeal through our internal complaint-handling system.

For users in the United Kingdom, we apply proportionate measures to protect users from illegal and harmful content, including reporting tools, content moderation and age-appropriate safeguards.

For our operations in Nigeria, we align with the Federal Competition and Consumer Protection Act (FCCPA) enforced by the FCCPC for fair trading and consumer protection, and with the Nigeria Data Protection Act (NDPA) overseen by the NDPC for personal-data handling. Sellers on our platform must comply with applicable Nigerian product-safety, labelling and licensing rules.

Authorities and users can reach our compliance function via the Contact page. Our EU, UK and Nigeria points of contact operate in English.

We publish periodic transparency information about moderation and enforcement in our Transparency Center.