Integrity & Compliance
Trust is the foundation of Xurray Mart. Our Integrity & Compliance programme protects buyers, sellers and the wider community through clear standards and rigorous enforcement.
01Seller verification
Every seller undergoes identity and business verification (KYC) before their store goes live. We review uploaded documents and may request additional evidence at any time.
02Product safety & authenticity
Listings must be accurate, safe and lawful. Counterfeit, recalled, prohibited or unsafe products are strictly forbidden and removed on detection.
03Anti-fraud & anti-money-laundering
We monitor transactions for fraud, chargeback abuse and suspicious activity. Payouts are subject to review, and we cooperate with payment partners and authorities where required.
04Fair marketplace conduct
Manipulating reviews, price gouging, deceptive advertising and harassment breach our policies. Violations can lead to warnings, listing removal, withheld payouts or account suspension.
05Data protection
We process personal data lawfully and securely under GDPR. See our Privacy Policy for details.
06Report a concern
Suspect a violation? Tell us through Disputes & Reports. Genuine reports are handled confidentially.